{"id":413,"date":"2021-08-25T14:10:46","date_gmt":"2021-08-25T14:10:46","guid":{"rendered":"https:\/\/www.anglepoise.com\/eu\/?page_id=413"},"modified":"2026-04-14T09:36:53","modified_gmt":"2026-04-14T09:36:53","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/www.anglepoise.com\/eu\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"<section  class=\"c-hero-carousel u-background-colour--white section--has-colour-blocks content-section content-section--no-padding layout layout--grid\"  currentblockcolour=\"\">\n    <div class=\"c-hero-carousel__container\" data-slideby=\"1\" data-mouseDrag=\"\" data-padding=\"0\" data-direction=\"vertical\" data-items-gutter=\"0\" data-items-desktop=\"1\" data-items-tablet=\"1\" data-items-mobile=\"1\" data-behaviour=\"slider\">\n                    <div class=\"hero-carousel layout layout--grid\">\n                <div class=\"hero-carousel__content content u-stack\" data-behaviour=\"content-slider\">\n                                            <h5 class=\"u-colour--black\">EU Orders &#038; Returns<\/h5>\n                        <h1 class=\"u-colour--black\">Shipping &#038; Returns <\/h1>\n                        <p class=\"u-colour--black\"><\/p>\n\n                        \n<a class=\"button button--underline button--underline--dark \" href=\"https:\/\/support.anglepoise.com\/hc\/en-gb\/articles\/360036026053-How-do-I-return-my-product-to-Anglepoise-and-what-is-your-returns-policy-\" >Click here for returns policy<\/a>\n\n                                    <\/div>\n                                <div class=\"hero-carousel__block-colour  u-background-colour--blue\" data-blockcolour=blue><\/div>\n\n                <div class=\"hero-carousel__image\">\n                    <div class=\"image\">\n                        <a href=\"https:\/\/support.anglepoise.com\/hc\/en-gb\/articles\/360036026053-How-do-I-return-my-product-to-Anglepoise-and-what-is-your-returns-policy-\">\n                                                                                    \n    \n    <img decoding=\"async\"\n                        width=\"855\"\n        height=\"428\"\n        src=\"https:\/\/www.anglepoise.com\/wp-content\/uploads\/sites\/2\/2026\/04\/shipping-returns.jpg\"\n        alt=\"shipping returns\"\n    \/>\n\n                        <\/a>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n    <\/section>\n\n<section  class=\"c-content content-section c-content--center u-background-colour--white\" >\n    <div class=\"container\">\n                    <div class=\"content  u-stack u-stack--small\" >\n                <h2>Shipping<\/h2>\n<p>Free delivery is standard for EU online orders and your order will arrive within 10 working days from our warehouse in Germany with no additional costs to pay. (A working day is classed as Mon-Fri, Excluding Bank Holidays).<\/p>\n<p>Orders placed after 2pm on Fridays and over the weekend will be processed on the following Monday.<\/p>\n<p>Deliveries are made on weekdays so you must provide a weekday contact mobile number, and delivery address where the package can be signed for.<\/p>\n<p>Please note that orders for Giant lamps can take up to 6 weeks for delivery, as they are built to order.<\/p>\n<p>&nbsp;<\/p>\n<h2>Returns<\/h2>\n<p>If something\u2019s not quite right with your purchase, you can send it back within 30 days of delivery, provided it\u2019s in its original packaging. Once we receive your return, we\u2019ll issue a refund within 14 days. Please note, return shipping costs apply.<\/p>\n<p>To start a return, simply complete our <a href=\"https:\/\/www.anglepoise.com\/eu\/contact-us\/\">Contact Us form<\/a> and choose the \u201cProduct Return\u201d option.<\/p>\n\n            <\/div>\n                    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"content-type":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"4867,4898,4899,4986,4987,4992","_relevanssi_noindex_reason":"","inline_featured_image":false,"footnotes":""},"class_list":["post-413","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Shipping &amp; 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