Free Guarantee for Life, Delivery & Returns - We use cookies to enhance our website Learn More

Close message


Tag : Refunds


We can only provide you with a refund for products purchased from We cannot provide refunds for products purchased from another retailer - you will have to contact them directly.

Faulty Items

If the product you purchased from or other retailers is faulty or has issues, please contact us. Returns

If you need to return your purchase for whatever reason, please follow our free and simple returns process below. Please note that the item(s) need to be returned in original condition and packaging.

  1. Please return within 30 days of purchase. 
  2. Mark the appropriate reason code on your delivery note (included with each item). 
  3. Follow the 3 steps on the red DPD Returns Slip. Please ensure your order number is entered on to the label. 

Your refund will be processed within 14 days of receiving your returned item. If you need any additional assistance, please contact us.

... Read more
Back to top